Check your HAZECO bill online instantly using your 14-digit reference number or 10-digit Customer ID. Simply enter your details in the bill checker above and view your latest HAZECO electricity bill within seconds. You can also download and print your HAZECO duplicate bill for payment or record-keeping purposes.
HAZECO Bill Checker
Hazara Electric Supply Company
Hazara Electric Supply Company (HAZECO) serves approximately 800,000 consumers across 8 districts of the Hazara Division in Khyber Pakhtunkhwa. On this page, you can perform a complete HAZECO bill check, learn how to do an online HAZECO bill check, understand the reference number conversion from PESCO to HAZECO, and get all the information you need about your electricity bill — whether you are in Abbottabad, Haripur, Mansehra, or anywhere in the Hazara region.
What Is HAZECO?
HAZECO stands for Hazara Electric Supply Company. It is a government-owned electricity distribution company established on January 6, 2023, after being bifurcated (separated) from PESCO (Peshawar Electric Supply Company). HAZECO formally commenced independent operations on July 1, 2025, and operates under an independent NEPRA license valid until May 2045.
HAZECO is responsible for distributing electricity to approximately 800,000 consumers across the Hazara Division. The company’s headquarters is located at 426-A, PMA-Link Road, Jinnahabad, Abbottabad.
HAZECO is organized into 2 operational circles:
| Circle | Districts Covered |
|---|---|
| Hazara-I Circle | Abbottabad (City & Rural), Haripur |
| Hazara-II Circle | Mansehra, Battagram, Torghar, Upper Kohistan, Lower Kohistan, Kolai Palas |
All 8 Districts Served by HAZECO
| # | District | Notable Areas |
|---|---|---|
| 1 | Abbottabad | Abbottabad City, Havelian, Jinnahabad, PMA Link Road, Supply |
| 2 | Haripur | Haripur City, Ghazi, Khanpur, Hattar Industrial Estate |
| 3 | Mansehra | Mansehra City, Oghi, Balakot, Shinkiari, Kaghan Valley |
| 4 | Battagram | Battagram City, Allai |
| 5 | Torghar | Judbah, Hassanzai |
| 6 | Upper Kohistan | Dasu, Pattan |
| 7 | Lower Kohistan | Palas, Bankad |
| 8 | Kolai Palas | Kolai Palas area |
How to Check HAZECO Bill Online – Step by Step Guide
Performing an online HAZECO bill check is a simple process that takes less than a minute. Here is how you can check your HAZECO bill online in 2026:
- Step 1: Open the HAZECO bill checker tool available on this page or visit the official PITC bill portal at bill.pitc.com.pk.
- Step 2: Enter your updated 14-digit Reference Number. This number is printed on your HAZECO electricity bill. (If you have an old PESCO reference number, convert it first — see the section below.)
- Step 3: Click the “Check Bill” or “Submit” button.
- Step 4: Your latest HAZECO bill will be displayed showing total amount due, due date, units consumed, and meter reading date.
- Step 5: Click “View Full Bill” to see complete details including taxes, surcharges, and payment history.
- Step 6: You can download or print the bill for your records or payment purposes.
That’s it! Your HAZECO bill check online process is now complete. This method works for all HAZECO consumers across the 8 districts of the Hazara Division.
HAZECO Reference Number – PESCO to HAZECO Conversion
Since HAZECO was separated from PESCO in January 2023, a new billing structure was introduced. The middle 5-digit Sub-Division (SDIV) code in old PESCO reference numbers was updated. This means:
- Old PESCO reference numbers no longer work for HAZECO bill checking.
- You must convert your old PESCO reference number to the new HAZECO format.
Example of conversion:
| Type | Reference Number |
|---|---|
| Old PESCO Format | 08-26735-0121483 |
| New HAZECO Format | 08-27224-0121483 |
Notice how the middle 5 digits have changed while the first 2 and last 7 digits remain the same.
How to Convert Your Reference Number:
- Check your latest HAZECO bill — the updated reference number should already be printed on it.
- If you only have the old PESCO bill, use an online Reference Number Updater tool to convert it.
- Alternatively, visit your nearest HAZECO office in Abbottabad or call HAZECO customer service for assistance.
Important: Always use the updated HAZECO reference number when checking your bill online to avoid “Bill Not Found” errors.
HAZECO Bill Check Karne Ka Tarika (آسان اردو گائیڈ)
Agar aap apna HAZECO bill online check karna chahte hain, to neeche diye gaye aasan steps follow karein:
- Is page par diye gaye bill checker tool ko kholein ya PITC ki official website bill.pitc.com.pk par jaayein.
- Apna naya 14-digit Reference Number darj karein. Yeh number aapke HAZECO bill par likha hota hai. (Agar aapke paas purana PESCO reference number hai, to pehle usay convert karein.)
- “Check Bill” button par click karein.
- Chand seconds mein aapka taaza tareen HAZECO bill screen par aa jaayega — total raqam, due date, units, aur meter reading.
- Zarorat ho to bill download ya print kar lein.
Yeh HAZECO bill check karne ka tarika sabse aasan hai jo aap ghar baithay apne mobile ya computer par kar sakte hain.
HAZECO Bill Check by CNIC – Is It Possible?
Many consumers search for HAZECO bill check by CNIC because they may not have their reference number. However, HAZECO bill check by CNIC online is currently not available through the official PITC portal or the HAZECO website.
The official method requires either:
- Your updated 14-digit Reference Number (HAZECO format), or
- Your 10-digit Customer ID
You cannot check your HAZECO bill using CNIC, name, meter number, or address online.
Alternative ways to get your reference number:
- Visit the nearest HAZECO office in Abbottabad with your original CNIC.
- Call HAZECO customer service and provide your CNIC to retrieve your reference number.
- Ask a neighbor or landlord who may have a copy of the bill.
- Check old PESCO bills and convert the reference number to the new HAZECO format.
What Details Are Shown on a HAZECO Online Bill?
When you complete the online HAZECO bill check, your duplicate bill will display the following information:
| Detail | Description |
|---|---|
| Consumer Name | The registered name on the electricity connection |
| Reference Number | Your unique 14-digit identifier (new HAZECO format) |
| Customer ID | Your 10-digit Customer ID number |
| Billing Month | The month for which the bill has been generated |
| Bill Issue Date | Date when the bill was issued |
| Due Date | Last date to pay without late payment surcharge |
| Meter Reading Date | The date when your electricity meter was read |
| Previous Meter Reading | The meter reading from the last billing cycle |
| Current Meter Reading | The latest reading recorded for the current period |
| Units Consumed (kWh) | Total electricity units used during the billing period |
| Meter Rent | Fixed monthly fee for rented meters |
| Service Rent | Charges for maintaining service lines |
| Total Amount Payable | Full bill amount before the due date |
| Amount After Due Date | Amount including late payment surcharge |
| Taxes & Surcharges | Breakdown of GST, FPA, electricity duty, and other charges |
| Payment Status | Shows a red “PAID” stamp if the bill has been paid |
| 12-Month Billing History | Record of your electricity bills and payment amounts for the past year |
HAZECO Duplicate Bill Download and Print
If your monthly HAZECO bill has not arrived or has been lost or damaged, you can easily get a HAZECO duplicate bill online. You may need a duplicate bill in the following situations:
- Your physical electricity bill is lost, damaged, or not delivered.
- You need a printable copy for payment at banks, NADRA e-Sahulat centers, or post offices.
- You are traveling or living outside your home city and cannot access the original bill.
- You want a digital copy saved for future reference or record-keeping.
To Download Your HAZECO Bill:
- Check your bill using the bill checker tool on this page.
- Once the bill is displayed, click the “Print Bill” button or press Ctrl+P.
- In the print dialog, change the destination to “Save as PDF”.
- Click “Save” to download the PDF to your device.
The HAZECO duplicate bill provides the same information as the original and is accepted for payment at all authorized locations.
HAZECO Bill Payment Methods
After completing your HAZECO bill check online, you can pay your bill through multiple convenient methods:
Online Payment Methods
| Method | How to Pay |
|---|---|
| JazzCash | Open app → Bill Payment → Electricity → Select HAZECO → Enter reference number → Pay |
| EasyPaisa | Open app → Bill Payment → Electricity → Select HAZECO → Enter reference number → Pay |
| Bank Mobile Apps | HBL, UBL, MCB, Meezan, Askari Bank, Bank Alfalah, NBP, Allied Bank |
| Internet Banking | Log into your bank’s online portal to pay directly |
| ATM Machines | Many ATM networks support HAZECO bill payments |
| NADRA e-Sahulat | Visit any NADRA e-Sahulat center to pay your bill |
| HAZECO Mobile App | Download the official HAZECO app from the Play Store for billing and payment |
Offline Payment Methods
- Bank Branches – Visit any commercial bank and pay at the counter with your bill copy.
- Pakistan Post Offices – Selected post offices accept electricity bill payments.
- HAZECO Customer Service Centers – Visit any HAZECO office to pay in person.
Tip: Always verify your bill amount and due date before making payment. You can easily compare with your previous months’ bills to check for any unusual increases.
HAZECO Peak Hours and Load Management
Understanding HAZECO peak hours is important for managing your electricity consumption and reducing your bill. Using electricity wisely during off-peak hours helps lower your monthly bill:
| Season | Months | Peak Hours |
|---|---|---|
| Summer | April to October | 6:00 PM to 10:00 PM |
| Winter | November to March | 5:00 PM to 9:00 PM |
Tips to Save on Your HAZECO Bill
- Avoid using heavy appliances (washing machines, irons, water pumps, ACs, electric heaters) during peak hours.
- Switch to energy-efficient LED lights instead of conventional incandescent bulbs.
- Turn off unused appliances and unplug chargers (laptop, mobile) when not in use.
- Use the air conditioner thermostat at 26°C for optimal efficiency.
- Always use high-quality cables for electric wiring.
- Consider installing a TOU/TOD meter to benefit from lower off-peak rates.
- Consider installing solar panels — HAZECO supports net metering (now transitioning to net billing in 2026).
- Minimize use of electric heaters and microwave ovens which consume high units.
HAZECO Taxes and Charges Explained
Your HAZECO bill includes several taxes and surcharges beyond the base electricity cost. Here is a detailed breakdown:
| Charge | Description |
|---|---|
| Energy Charges | Based on the number of electricity units consumed. Rates vary by consumer category and slab. |
| FPA (Fuel Price Adjustment) | Variable monthly charge based on fuel costs. Can increase or decrease your bill based on fuel price fluctuations. |
| Fixed Charges | A fixed monthly amount based on the sanctioned load (kW) of your connection. |
| TR Surcharge (Tariff Rationalization) | NEPRA and GOP tariff difference. Positive = GOP pays as “Subsidy”. Negative = DISCO pays GOP as IDTR SUR. |
| FC Surcharge (Financing Cost) | 43 paisa per unit charged for debt servicing of Power Holding Private Limited. |
| Electricity Duty (ED) | A government tax at 1.5% of the electricity cost. |
| GST (General Sales Tax) | 17% tax applied on electricity consumption as per government regulations. |
| Income Tax | Applied on commercial users and domestic consumers using 1,000+ units per billing month. |
| TV Fee (PTV) | Rs. 35 monthly (Note: PTV fee has been ordered to be removed from electricity bills from July 2025 onwards). |
| QTR Tariff Adjustment / DMC | Quarterly tariff adjustment amount, visible every three months in your bill. |
| Deferred Amount | Amount you can choose to pay now or later without late charges. |
| Meter Rent | Fixed monthly fee for rented electricity meters. |
| Service Rent | Charges for maintaining service lines to your connection. |
| Late Payment Surcharge | Additional charge if bill is not paid by the due date. |
Note: The PTV Fee (Rs. 35) has been ordered to be removed from electricity bills from July 2025. Check your latest bill to see if this charge is still appearing.
HAZECO AMI Smart Meters (2026 Update)
HAZECO has announced a major change in its electricity metering policy in 2026. The company is discontinuing old electricity meters and introducing AMI (Advanced Metering Infrastructure) Smart Meters for all new connections. Key points about this transition:
- All new electricity connections in the Hazara Division will receive AMI Smart Meters.
- Smart meters allow real-time monitoring of electricity consumption.
- Bill accuracy improves as smart meters eliminate manual reading errors.
- Consumers can track their usage more effectively and manage their electricity costs.
- This initiative aims to reduce electricity theft and improve revenue collection for HAZECO.
HAZECO Complaint System (CCMS)
The Customer Complaint Management System (CCMS) is available 24/7 for HAZECO consumer complaints and inquiries at ccms.pitc.com.pk. Through CCMS, consumers can:
- Register complaints about billing errors, power outages, or meter issues.
- Track complaint progress and get status updates.
- Check load shedding schedules for your area feeder.
- Check new connection application status.
- View feeder details including outage timings.
How to Register a Complaint:
- Visit the CCMS website at ccms.pitc.com.pk.
- Click on “Register Complaint”.
- Verify your identity using your mobile number or 14-digit reference number.
- Enter your complaint details in the required section.
- Click “Register Complaint” to submit.
- Track your complaint status from the “Track by Reference” option.
How to Check Load Shedding Schedule:
- Visit ccms.pitc.com.pk and click on “Feeder Details”.
- Enter your 14-digit reference number and click search.
- View the complete load shedding schedule by checking the “OFF” feeder timing.
- You can also search by city, feeder, or grid station name.
HAZECO Safety Guidelines
Electricity demands careful handling. Here are the safety guidelines to prevent accidents:
- If you notice a power line on the ground, report it immediately to the nearest complaint center.
- Avoid using power cables as clotheslines.
- Never tie animals to electricity poles.
- Always use high-quality cables for wiring and three-pin plugs for appliances.
- Repair open wires or joints immediately.
- If someone gets entangled with electricity, use a dry wooden rod or rubber stick to free them.
- Do not touch electrical appliances with wet hands or clothes.
Common Issues While Checking HAZECO Bill Online
| Issue | Solution |
|---|---|
| “Bill Not Found” Error | Most common cause: using old PESCO reference number instead of the new HAZECO format. Convert your reference number first. Also check for typos and spaces. |
| Old PESCO Reference Not Working | HAZECO updated the middle 5-digit SDIV code. Use the Reference Number Updater tool to convert, or check your latest HAZECO bill for the new number. |
| Bill Shows Old Month | Current month’s bill may not be uploaded yet. New bills are typically uploaded several days before the due date. Try again later. |
| Page Not Loading | The PITC server may have high traffic. Try during off-peak hours (early morning). Clear browser cache. |
| Bill Amount Seems Too High | May be due to increased consumption, FPA changes, government taxes, or meter reading delays. Compare with last month’s usage to identify the cause. |
| Trying to Check by CNIC/Name | HAZECO does not support bill check by CNIC, name, or meter number online. You must use the updated 14-digit reference number or Customer ID. |
HAZECO Helpline and Customer Support
If you have billing complaints, meter issues, power supply problems, or any other concerns, you can contact HAZECO through:
- Official Website: www.hazeco.com.pk
- HAZECO Mobile App: Available on Google Play Store for billing and load shedding information
- Head Office: 426-A, PMA-Link Road, Jinnahabad, Abbottabad, KPK, Pakistan
- CCMS (Online Complaints): Available 24/7 at ccms.pitc.com.pk
- Visit any HAZECO circle or sub-division office in Abbottabad, Haripur, or Mansehra for in-person support.
For billing disputes, always keep your updated reference number, CNIC, and recent bill copies ready when contacting customer support.
Frequently Asked Questions (FAQs)
How can I check my HAZECO bill online?
You can check your HAZECO bill online by entering your updated 14-digit reference number or 10-digit Customer ID in the bill checker tool on this page. Your latest bill will be displayed within seconds.
What do I need for online HAZECO bill check?
You need your updated 14-digit reference number (HAZECO format, not old PESCO format) or 10-digit Customer ID. This number is printed on your latest HAZECO electricity bill.
Why is my old PESCO reference number not working for HAZECO bill check?
HAZECO updated the middle 5-digit Sub-Division code after separating from PESCO. Old PESCO reference numbers no longer work. You must convert your old reference number to the new HAZECO format or check your latest bill for the updated number.
Can I do HAZECO bill check by CNIC?
No, HAZECO bill check by CNIC is not supported through the official online portal. You cannot check your bill using CNIC, name, address, or meter number. You need your 14-digit reference number or Customer ID.
How can I download my HAZECO duplicate bill?
After checking your bill online, click the Print Bill button or press Ctrl+P, change the destination to Save as PDF, and click Save to download your HAZECO duplicate bill as a PDF file.
Is online HAZECO bill check free?
Yes, checking your HAZECO bill online is completely free. You can check, view, download, and print your bill as many times as you need without any charges or registration.
What are HAZECO peak hours?
HAZECO peak hours are from 6:00 PM to 10:00 PM during summer (April to October) and 5:00 PM to 9:00 PM during winter (November to March). Avoid heavy appliance usage during these hours to reduce your bill.
How can I pay my HAZECO bill online?
You can pay your HAZECO bill online through JazzCash, EasyPaisa, bank mobile apps, internet banking, ATM machines, NADRA e-Sahulat centers, or the official HAZECO mobile app.
Which districts does HAZECO cover?
HAZECO covers 8 districts of the Hazara Division in KPK: Abbottabad, Haripur, Mansehra, Battagram, Torghar, Upper Kohistan, Lower Kohistan, and Kolai Palas.
How can I check if my HAZECO bill is paid?
When you check your bill online, paid bills will show a red PAID stamp on the bill image. You can also check the 12-month billing history section for payment records.
Why is my HAZECO bill higher than usual?
Your bill may be higher due to increased consumption, Fuel Price Adjustment (FPA) changes, government taxes, quarterly tariff adjustments, or meter reading delays. Compare with last month’s units consumed to identify the cause.
What are HAZECO AMI Smart Meters?
HAZECO has introduced AMI (Advanced Metering Infrastructure) Smart Meters for all new connections in 2026. These meters allow real-time monitoring, eliminate manual reading errors, and help consumers track their electricity usage more effectively.
HAZECO bill check karne ka tarika kya hai?
HAZECO bill check karne ka tarika bohat aasan hai. Is page par bill checker tool kholein, apna naya 14-digit reference number darj karein, aur Check Bill button dabayein. Chand seconds mein aapka bill screen par aa jaayega.
Conclusion
HAZECO bill check online is the most convenient and fastest way to view your electricity bill in 2026. Whether you are a resident of Abbottabad, Haripur, Mansehra, or living in the mountainous districts of Kohistan and Battagram, you can easily check your HAZECO bill from anywhere using your updated 14-digit reference number.
This guide covered everything you need about online HAZECO bill check, including the step-by-step process, the critical PESCO to HAZECO reference number conversion, payment methods, peak hours, taxes and charges, the new AMI Smart Meters, the CCMS complaint system, safety guidelines, and common troubleshooting tips.
Remember: If you previously had a PESCO connection in the Hazara region, make sure to convert your old reference number to the new HAZECO format before checking your bill online.
Bookmark this page for quick access whenever you need to check your HAZECO bill online.
Disclaimer: This is an informational guide to help HAZECO consumers check their electricity bills online. This website is not affiliated with HAZECO, PESCO, WAPDA, PEPCO, or PITC. For official inquiries, please visit www.hazeco.com.pk.
