HAZECO Bill Online March 2026 | Check, Download Duplicate Bill & Pay

Last Updated: February 10, 2026

Enter your 14-digit Reference Number or 10-digit Customer ID to check and download your HAZECO electricity bill instantly. Your old PESCO reference number also works.

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Looking for a quick and reliable way to check your HAZECO Bill Online? Need to download a duplicate electricity bill or verify your payment status? You're in the right place! QuickBill.pk provides instant access to your HAZECO electricity bill using your 14-digit reference number or 10-digit Customer ID.

Whether you're in Abbottabad, Haripur, Mansehra, Battagram, or any of the 8 districts in the Hazara Division, our free online service helps you check your Hazara Electric Supply Company (HAZECO) bill in seconds. HAZECO was established in January 2023 after separating from PESCO and serves approximately 800,000 consumers. Keep reading for everything about HAZECO services, coverage areas, the PESCO-to-HAZECO transition, payment methods, tariff rates, taxes, peak hours, pro rata billing, MNR service, new connections, and much more.

How to Find Your 14-Digit Reference Number & Customer ID

Your 14-digit reference number is essential for checking your HAZECO Bill Online. This unique number is permanently assigned to your electricity connection and never changes.

Reference Number: Look at the consumer details section of any HAZECO (or old PESCO) bill. Your 14-digit reference number is printed prominently.

Customer ID: This is a separate 10-digit unique identifier also found on your HAZECO bill. You can use either one to check your bill online.

Old PESCO Bills: If you still have your old PESCO bill from before January 2023, the same reference number works for HAZECO — no conversion needed!

Lost your bill? Call HAZECO helpline at 118 or 8118, or head office at 0992-383024 with your CNIC and meter number/address to retrieve your reference number.

About HAZECO (Hazara Electric Supply Company)

HAZECO (Hazara Electric Supply Company) is a government-owned electricity distribution company established on January 6, 2023, after separating from PESCO to serve the Hazara region with a dedicated power utility structure. The transition was completed after the signing of a Business Transfer Agreement.

HAZECO operates under an independent NEPRA license valid until May 2045 and serves approximately 800,000 electricity consumers across 8 districts of the Hazara Division through 2 operational circles. The company's head office is in Abbottabad, and its current CEO is Qazi Muhammad Tahir.

HAZECO's mission is to improve electricity services, ensure fair billing, reduce line losses, and provide efficient and effective power distribution to all consumers in the Hazara region.

PESCO to HAZECO Transition

Before January 2023, the Hazara Division was served by PESCO (Peshawar Electric Supply Company). The Government of Pakistan decided to create a dedicated electricity distribution company for the Hazara region to improve service delivery and reduce operational challenges.

Key Points About the Transition

  • Date: HAZECO officially started operations on January 6, 2023
  • Reason: Dedicated focus on Hazara region's electricity needs, improved service quality, and better infrastructure management
  • Reference Numbers: All existing PESCO reference numbers for Hazara Division continue to work with HAZECO — no change needed
  • Billing System: Bills now show HAZECO branding instead of PESCO, but the billing system remains the same
  • Customer Accounts: All customer accounts, connection details, and payment history were transferred automatically
  • NEPRA License: HAZECO received an independent distribution license valid until May 2045

HAZECO Services

Services provided by HAZECO to its consumers include:

  • Electricity Distribution: Reliable power supply to residential, commercial, industrial, and agricultural consumers across 8 districts
  • New Connections: Apply for domestic, commercial, or industrial connections via HAZECO offices
  • Meter Installation & Maintenance: Electricity meter reading, installation, testing, and repair services
  • Online Bill Services: Check, download, and pay electricity bills online through QuickBill.pk
  • SMS Bill Notifications: Monthly bill alerts via SMS through PITC at 8334
  • MNR Service: Mobile CNIC Registration for enhanced complaint tracking and notifications
  • Customer Support: 24/7 helplines (118, 8118), complaint centers, and regional offices
  • Emergency Response: Emergency helpline 123 for power outages and electrical emergencies
  • Bill Correction: Dispute resolution for billing errors and incorrect meter readings
  • Load Extension: Increase your sanctioned load for additional electricity requirements
  • Due Date Extension: Available for overdue bills under specific rules and genuine financial hardship
  • Subsidy Program: Government subsidies automatically applied in monthly bills for eligible consumers

HAZECO Circles & Administrative Structure

HAZECO has divided its service territory into 2 operational circles for efficient management:

Circle 1: Hazara-I (Southern Hazara)

Covering Abbottabad City, Abbottabad Rural, and Haripur. This is the most urbanized circle with the highest consumer density, including the cantonment area, educational institutions, and commercial centers.

Circle 2: Hazara-II (Northern Hazara)

Covering Mansehra, Battagram, Torghar, Upper Kohistan, Lower Kohistan, and Kolai Pallas. This circle includes mountainous and remote areas with challenging terrain for electricity distribution.

HAZECO Coverage Areas (8 Districts of Hazara Division)

HAZECO distributes electricity across 8 districts of the Hazara Division in Khyber Pakhtunkhwa. If you reside in any of the following areas, you are a HAZECO consumer:

Abbottabad District

Abbottabad City, Abbottabad Cantonment, Havelian, Ilyasi Masjid area, Supply, Mandian. Abbottabad is HAZECO's headquarters and the most populated district in its service area.

Haripur District

Haripur City, Hattar Industrial Estate, Khalabat Township, Ghazi, and surrounding areas. Hattar Industrial Estate is an important industrial hub in the region.

Mansehra District

Mansehra City, Balakot, Shinkiari, Oghi, and surrounding areas. Includes the famous Kaghan Valley route.

Battagram District

Battagram City, Alai, and surrounding areas in the rugged mountainous terrain.

Torghar District

Torghar (formerly Kala Dhaka), Darband, and surrounding areas. One of the most remote districts in the region.

Upper Kohistan District

Dasu and surrounding areas along the Karakoram Highway (KKH). Includes areas near the Dasu Hydropower Project.

Lower Kohistan District

Pattan, Komila, and surrounding areas along the KKH corridor.

Kolai Pallas District

Kolai Pallas Kohistan, covering remote mountainous areas in upper KPK.

Key Features of HAZECO Online Bill Check

Instant Bill Access

Access your HAZECO bill online anytime, anywhere. Enter your 14-digit reference number and view your complete bill in seconds — including current charges, previous balance, due date, and consumption history.

PESCO Reference Number Compatible

Your old PESCO reference number from before January 2023 works perfectly. No need to convert or register a new number — the same 14-digit ID carries over.

Dual Search Options

Check your bill using either your 14-digit reference number or your 10-digit Customer ID. Both options give you instant access to your latest bill details.

Download Duplicate Bill

Lost your original bill? Download a duplicate HAZECO bill instantly. Click "Print" and select "Save as PDF" to get a digital copy for payment or records.

NADRA-Verified

Bill verification is integrated with NADRA's e-Sahulat system since mid-2025, ensuring fraud-free and reliable billing.

Worldwide Accessibility

Many HAZECO consumers live or work outside Hazara Division — in cities like Lahore, Karachi, Islamabad, or abroad in Saudi Arabia, UAE, Qatar. This service ensures uninterrupted bill access from anywhere in the world.

How to Check HAZECO Bill Online

Follow these simple steps to check your HAZECO electricity bill:

  1. Get Ready: Have your 14-digit reference number or 10-digit Customer ID ready (works with old PESCO reference too).
  2. Visit QuickBill.pk: Open this page in your browser on any device.
  3. Select Input Type: Choose whether to enter your Reference Number or Customer ID.
  4. Enter Your Number: Input your reference number or Customer ID without spaces.
  5. Click "Check Bill": Press the button to retrieve your bill from HAZECO's database.
  6. Review Your Bill: Check total due, units consumed, due date, and payment details.
  7. Download (Optional): Click "Print", select "Save as PDF", and save to your device.

Paid Bill Verification: If your bill is already paid, you'll see a "PAID" stamp when checking online.

How to Print & Download HAZECO Duplicate Bill

  1. After viewing your bill on QuickBill.pk, click the "Print" button or press Ctrl+P (Cmd+P on Mac).
  2. In the print dialog, select your printer for a hard copy or "Save as PDF" for a digital copy.
  3. Click "Print" to get a hard copy for payment at banks or post offices.

The duplicate HAZECO bill is valid for payment at all authorized banks and collection centers.

HAZECO Bill Payment Methods

Online Payment Methods

  • JazzCash: Open app → Bill Payments → Electricity → HAZECO → Enter reference number → Verify amount → Pay
  • EasyPaisa: Open app → Bill Payment → HAZECO → Enter reference number → Confirm → Pay
  • Bank Mobile Apps: HBL, UBL, MCB, Meezan, Bank Alfalah, NBP, and more
  • Internet Banking: All major banks offer HAZECO bill payment online
  • ATM Machines: Pay at any bank ATM with bill payment facility

Offline Payment Methods

  • Banks: NBP, HBL, UBL, MCB, Allied Bank, Bank Alfalah, and all commercial banks
  • Post Offices: All Pakistan Post offices accept HAZECO bill payments
  • Authorized Collection Centers: Pay at HAZECO-authorized bill collection centers

Important: Pay before the due date to avoid late payment surcharges. Verify payment on your next bill — it should show zero previous dues.

HAZECO Electricity Tariff Rates 2026

HAZECO electricity tariff rates are regulated by NEPRA and the Government of Pakistan. Rates vary by consumer category:

Protected Consumer Tariff Rates

  • Lifeline consumers (up to 50 units): Rs 4.78 per unit
  • Up to 100 units: Rs 9.37 per unit
  • Protected (100 units): Rs 8.52 per unit
  • Up to 200 units: Rs 11.51 per unit

Unprotected Consumer Tariff Rates

  • Up to 300 units (Non-protected): Rs 34.03 per unit
  • TOU (Time of Use) consumers: Rs 48.46 per unit

Commercial Consumers

Average rate: approximately Rs 62.47 per unit.

Industrial Consumers

Average rate: approximately Rs 40.51 per unit.

Agricultural Consumers

Agricultural tube wells and farming operations: approximately Rs 34.58 per unit.

Note: Tariff rates are periodically updated by NEPRA. Keeping consumption under 100 units/month qualifies you for the lowest slab rate. Check your bill for the latest rates in March 2026.

Taxes and Charges on HAZECO Bills

Your HAZECO bill includes various taxes and surcharges mandated by the government:

1. Fuel Price Adjustment (FPA)

Covers fuel pricing fluctuations of power generating companies. The amount varies based on NEPRA notifications and can be positive (added) or negative (deducted from your bill).

2. Tariff Rationalization Surcharge (TR Surcharge)

Covers the NEPRA and GOP tariff difference. Ensures tariff uniformity across all electricity distribution companies in Pakistan.

3. Quarterly Tariff Adjustment (QTR)

A quarterly tariff adjustment amount applied every 3 months based on NEPRA notifications.

4. Financing Cost Surcharge (FC Surcharge)

A per-unit charge to secure collection of debt servicing of Power Holding Private Limited.

5. General Sales Tax (GST)

A 17% tax charged on the sale of electricity for infrastructure and public services.

6. TV Fee

A fixed Rs. 35 collected from each electricity consumer for Pakistan Television (PTV), regardless of TV ownership.

7. Neelum Jhelum Surcharge

Additional surcharge to fund the Neelum Jhelum hydroelectric power project.

8. Electricity Duty — Abolished

Important: Electricity Duty has been abolished since July 2025. This charge is no longer included in HAZECO bills. If you see it on a bill dated after July 2025, contact HAZECO immediately.

9. Income Tax

Income tax collected on electricity bills on behalf of FBR. Applies to commercial users and domestic consumers above specified thresholds.

HAZECO Peak Hours

Peak hours affect consumers with Time-of-Use (TOU) meters. During peak hours, electricity units are charged at higher rates, while off-peak units are billed at lower rates.

HAZECO Peak Hours Schedule

  • Peak Hours: 7:00 PM to 11:00 PM daily
  • Off-Peak Hours: All remaining hours outside peak time
  • Best Off-Peak Times: 11:00 PM to 6:00 AM and 10:00 AM to 4:00 PM

Important Note

Residential consumers without TOU meters usually follow flat tariff rates — peak hours do not affect their per-unit pricing. However, reducing consumption during peak hours still helps stabilize the grid and reduce overall demand in the Hazara region.

How to Save During Peak Hours

  • Avoid using ACs, heaters, irons, and washing machines during 7-11 PM
  • Shift heavy-load appliances (laundry, ironing) to off-peak hours
  • Use LED lights instead of traditional bulbs during peak time
  • Charge devices and appliances during off-peak hours
  • Use blankets instead of heaters where possible during winter peak hours (Hazara's cold winters)
  • Shifting loads to off-peak hours can reduce your bill by 20-30%

Pro Rata Billing at HAZECO

Pro Rata Billing is a unique billing adjustment applied when your meter reading period is more or less than the standard 30 days. This can happen due to:

  • Meter reader visiting early or late
  • New connection activated mid-billing cycle
  • Meter replacement or testing
  • Billing system adjustments

When Pro Rata Billing applies, HAZECO adjusts your consumed units to match a standard 30-day billing cycle, ensuring fair and accurate billing. For example, if your meter was read after only 25 days, the units will be proportionally adjusted to reflect what a full 30-day cycle would have been.

HAZECO SMS Bill & MNR Service

SMS Bill Notification Service

HAZECO offers an SMS alert service to keep consumers informed about:

  • Meter reading notifications
  • New bill generation alerts
  • Due date reminders
  • Payment confirmation

To activate, send SMS to 8334 or contact HAZECO helpline at 118 for assistance.

Mobile CNIC Registration (MNR Service)

The MNR service allows consumers to link their CNIC with their electricity connection. Benefits include:

  • Faster complaint tracking through PITC-managed systems
  • Bill notifications directly to your registered mobile number
  • Improved customer support and identity verification
  • Easier account management and dispute resolution

Visit your nearest HAZECO office with your CNIC and latest bill to register for the MNR service.

New Connection Procedure

How to Apply for a New HAZECO Connection

  1. Visit HAZECO Office: Go to your nearest HAZECO subdivision office
  2. Submit Application: Fill out the new connection application form
  3. Provide Documents: CNIC, property ownership proof, attested wiring test report, and neighbor's electricity bill
  4. Site Inspection: HAZECO will conduct a site survey and load feasibility check
  5. Demand Notice: After approval, pay the demand notice (includes security deposit, meter cost, and installation charges)
  6. Meter Installation: Submit payment proof and HAZECO installs the meter

Processing Time: 30-45 days depending on location and load requirements. Remote areas in Kohistan and Torghar may take longer due to terrain challenges.

HAZECO Subsidy Program

Government electricity subsidies are applied to eligible HAZECO consumers to make electricity affordable for low-income households. Key aspects:

  • Lifeline Tariff: Consumers using up to 50 units/month pay the lowest rate (Rs 4.78/unit)
  • Protected Consumers: Low-usage households (up to 200 units) benefit from subsidized rates
  • Automatic Application: Subsidies are automatically adjusted in monthly bills — no application needed
  • Government Policy: Subsidy amounts are determined by federal government and NEPRA regulatory policies

Tips to Reduce Your HAZECO Electricity Bill

  1. Switch to LED Bulbs: LEDs use up to 80% less energy than traditional bulbs.
  2. Stay Under 100 Units: Keeping consumption below 100 units/month qualifies you for the lowest slab rate.
  3. Reduce Peak Hours Usage: Shift heavy appliance usage to off-peak hours to save 20-30%.
  4. Use Efficient Heating: Hazara's cold winters drive up bills — use gas or wood heaters instead of electric ones where possible.
  5. Insulate Your Home: Good insulation reduces heating costs significantly in Hazara's mountainous climate.
  6. Unplug Idle Devices: Standby power consumption adds up significantly over time.
  7. Use Inverter ACs: Inverter technology saves 30-50% electricity compared to conventional ACs.
  8. Fix Faulty Wiring: Old or damaged wiring causes electricity leakage. Get annual wiring checks.
  9. Use Solar Energy: Abbottabad and Haripur have good solar potential — install solar panels to reduce grid dependence.
  10. Pay on Time: Avoid late payment surcharges by paying before the due date.

Understanding Your HAZECO Electricity Bill

Your HAZECO bill contains several important sections:

Consumer Information

Shows your name, address, reference number, Customer ID, connection date, sanctioned load, and tariff category.

Meter Reading Details

Previous and current meter readings, units consumed during the billing period, billing days, and any Pro Rata adjustments.

Units Consumed & Slab Rates

Displays your electricity consumption calculated based on which slab your usage falls into. Lower consumption means lower per-unit rates.

Key Components

  • Reference Number: 14-digit unique connection identifier
  • Billing Month: The billing cycle period
  • Units Consumed: Total electricity units used
  • Meter Rent: Fixed monthly fee for rented meters
  • Service Rent: Charges for maintaining service lines

Government Charges

All taxes and surcharges: FPA, TR Surcharge, FC Surcharge, QTR Adj, GST, TV fee, Neelum Jhelum Surcharge, and others. Note: Electricity Duty no longer applies since July 2025.

Due Date & Payment Amounts

Shows both "Payable Within Due Date" and "Payable After Due Date" amounts. Always pay within the due date to avoid surcharges.

Common Issues & Fixes

Bill Not Showing Online

Recheck your 14-digit reference number. Wait 2-3 days after billing date. Clear browser cache and try again. If the issue persists, call 118 or 8118.

Wrong Bill / Incorrect Reading

Visit your nearest HAZECO office or call helpline 118/8118 to report incorrect meter readings. Corrections are processed within 7 working days.

Higher Than Expected Bill

Compare current and previous meter readings. Check for FPA variation, increased consumption (especially in winter for heaters), meter fault, or incorrect reading. Contact HAZECO if discrepancies persist.

Payment Not Credited

Wait 48 hours after payment. If still not reflected, contact HAZECO with your transaction ID and payment receipt.

Old PESCO Reference Number Not Working

All PESCO reference numbers should work. Double-check the digits. If issues persist, call 8118 — HAZECO's dedicated helpline for former PESCO consumers.

HAZECO Complaints & Customer Support

How to Register a Complaint

  • Call 118: 24/7 UAN for all complaints, billing issues, and emergencies
  • Call 8118: HAZECO-specific helpline for dedicated support
  • Call 123: For power outages and electrical emergencies
  • CCMS Portal: Register complaints online at ccms.pitc.com.pk/complaint
  • Visit in Person: HAZECO Head Office, Abbottabad, or any subdivision office

HAZECO Load Shedding

As of the latest updates, HAZECO has not published a formal load shedding schedule. Unexpected outages can be reported via 118 or 8118. HAZECO aims to minimize unplanned outages across the Hazara Division.

Consumer Safety Guidelines

Electricity can be dangerous if not used carefully. Practice these safety measures, especially important in Hazara's mountainous terrain:

  • If you see a fallen power line or damaged transformer, call 123 immediately. Do not approach.
  • During monsoon season and heavy snowfall, stay away from electricity lines and poles.
  • Do not build structures under or near high-tension power lines.
  • Always use high-quality electrical wires and certified equipment.
  • Use three-pin plugs for all electrical appliances.
  • Never touch electric appliances with wet hands.
  • Always cover or insulate exposed wires, especially in cold weather.
  • Keep electrical installations away from water sources.
  • Install circuit breakers and MCBs in your electrical panel.
  • During heavy snowfall, ensure outdoor wiring and poles are not damaged by snow accumulation.
  • If someone gets an electric shock, use wooden equipment to free them — never touch directly.

HAZECO Helpline and Contact Information

Need assistance? Contact HAZECO through these channels:

  • UAN / Complaints: 118 (24/7)
  • HAZECO Helpline: 8118
  • Emergency / Outages: 123
  • Head Office: 0992-383024
  • SMS Bill Service: 8334
  • Online Complaints: ccms.pitc.com.pk/complaint

HAZECO Head Office: Abbottabad, Khyber Pakhtunkhwa, Pakistan.

Benefits of Using QuickBill.pk for HAZECO Bill in March 2026

  • 24/7 Accessibility: Check your bill anytime from anywhere in Pakistan or abroad
  • PESCO Compatible: Old PESCO reference numbers work seamlessly
  • Real-Time Data: Accurate, up-to-date bill information from official sources
  • Free Service: No charges, no registration, no hidden fees
  • Dual Search: Use either reference number or Customer ID
  • Paperless: Download digital bills and reduce paper waste
  • Multi-Device: Works on mobile, tablet, and desktop
  • Paid Bill Verification: See "PAID" stamp on already-paid bills

Frequently Asked Questions (FAQs) About HAZECO Bills

Conclusion

QuickBill.pk provides a fast, reliable, and free way to check your HAZECO Bill Online for March 2026. Whether you're in Abbottabad, Haripur, Mansehra, Battagram, or any of the 8 Hazara Division districts, you can easily access your bill, download duplicates, and manage your electricity payments.

We've covered everything about HAZECO Bill Online including the PESCO-to-HAZECO transition, 2 circles (Hazara-I and Hazara-II), 8 districts, tariff rates, tax explanations (including the abolished Electricity Duty), peak hours, Pro Rata billing, SMS and MNR services, subsidy program, new connections, payment methods, common issues, helpline numbers, safety guidelines, and 16 FAQs.

Stay connected and manage your electricity bills efficiently with QuickBill.pk — your trusted platform for HAZECO bill online check in 2026!