Online payment guide
Paying your bill online is fast when your reference number is correct. This guide shows the clean flow for wallets and backup options if an app fails at the last step.
Before you pay
- Check the exact payable amount from your duplicate bill.
- Keep your 10 to 14 digit reference number ready.
- Confirm due date so you avoid late payment surcharge.
Pay through JazzCash
- Open JazzCash app and go to Bills and Utilities.
- Select Electricity and then choose your DISCO.
- Enter reference number and verify account title.
- Confirm bill amount and submit with MPIN.
- Save receipt screenshot and transaction ID.
Detailed flow: JazzCash payment guide.
Pay through Easypaisa
- Open Easypaisa app and choose Bill Payment.
- Select Electricity and your company.
- Enter reference number and review amount.
- Tap pay and authenticate the transaction.
- Keep the receipt in case posting is delayed.
Detailed flow: Easypaisa payment guide.
If wallet payment fails
Near due date, app traffic can be high. If a transaction fails or stays pending, do not submit repeatedly with the same channel. Check balance and transaction history first. If payment is not confirmed, use an alternate channel the same day.
Backup options: bank app, 1LINK, ATM or branch.